How can we help?

Our team typically responds within 24 hours on business days.

Email support Usually replies in <24h

Send us your question, order ID, or issue and we'll get back to you as soon as possible. Available Monday–Friday.

support@finmind.online
Frequently Asked Questions
How do I access my account after purchase?
After completing your purchase, you'll receive an email with your login credentials within a few minutes. Check your spam folder if you don't see it. If you still haven't received it after 30 minutes, contact us at support@finmind.online with your order confirmation.
Is this a one-time payment or a subscription?
FinMind AI is a one-time payment only. You pay once and get lifetime access to your plan — no monthly fees, no annual renewals, no surprises on your card statement.
Can I get a refund?
Yes. We offer a 7-day money-back guarantee on all plans. If you're not happy for any reason, email us within 7 days of purchase and we'll issue a full refund — no questions asked.
Which payment methods are accepted?
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe-powered checkout. Your card data is never stored on our servers.
Can I upgrade my plan later?
Yes. Contact us at support@finmind.online and we'll help you upgrade. We apply credit for what you've already paid, so you only pay the difference.
Is my financial data secure?
Yes. All data is encrypted in transit and at rest using 256-bit SSL encryption. We never sell or share your financial data with third parties. See our Privacy Policy for full details.