Privacy Policy

Last updated: June 23, 2025

FinMind AI ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

1. Information We Collect

We collect the following types of information:

• Account information: name and email address provided at purchase.
• Payment information: processed exclusively by Stripe. We do not store card numbers or payment details on our servers.
• Usage data: anonymized data about how you interact with our platform (pages visited, features used, session duration).
• Communications: emails you send us for support.

2. How We Use Your Information

• To deliver and maintain the FinMind AI service.
• To send you your access credentials after purchase.
• To respond to support requests.
• To improve our platform based on usage patterns.
• To comply with legal obligations.

3. Data Sharing

We do not sell, rent, or trade your personal data. We share information only with:

• Stripe: for secure payment processing (Stripe Privacy Policy).
• Infrastructure providers: cloud hosting services used to run our platform, bound by confidentiality agreements.
• Legal authorities: when required by law or valid legal process.

4. Data Retention

We retain your account information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting support@finmind.online.

5. Security

We use industry-standard security measures including SSL/TLS encryption for all data in transit. Payment data is handled exclusively by Stripe, which is PCI DSS Level 1 certified.

6. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.

To exercise any of these rights, contact us at support@finmind.online.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website. Continued use of the service after changes constitutes acceptance.

9. Contact

For any privacy-related questions, reach us at:
support@finmind.online